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Credits Refund

Credits refund for previous server launches

We all understand that MuOnline is a game that constantly develops. To keep players interested, attract a new audience, and maintain project activity, new server launches are held from time to time.

Unfortunately, when a new server starts, the game progress is fully reset. This affects both free players and players who support the project with donations.

To thank players who purchased the in-game currency Credits, we provide an opportunity to return part or the full amount of Credits bought during previous launches.

How to get Credits from previous launches?

There are three refund options for the in-game currency.

60% Option #1 - no additional conditions

You can receive 60% of the total previously purchased Credits.

80% Option #2 - with conditions

You can receive 80% of the total previously purchased Credits.

  • purchase VIP status;
  • or purchase Package #1.
100% Option #3 - maximum refund

You can receive 100% of the total previously purchased Credits.

  • purchase Package #2;
  • or purchase Package #1 and VIP status at the same time.

How does the refund work?

Returned Credits are credited 7 days after the server launch.

Credits transfer between servers

If you made donations on other rates or previous launches of the project, accumulated Credits can be transferred to the new server during the next launch.

Important information

  • Credits refunds are available only when new servers are launched.
  • The refund amount is calculated based on previously purchased Credits.
  • The refund is available only for the account on which the purchases were made.